A tufted rug is a type of rug made by punching yarn through a fabric backing with a tufting gun to create the rug’s design. The yarn is then secured in place with a secondary backing, making it durable and long-lasting.

Tufted rugs are highly durable and can last for years with proper care. The quality of materials and craftsmanship also play a role in the rug’s longevity. I use only commercial grade glues, primary backing and secondary backing fabrics to ensure your rug will last indefinitely even in high foot traffic areas.

Sure can! Most of my work is custom designs for individuals or businesses. If you have a custom design you would like to create, please send a picture of your design on Instagram (@tufftuftss) for the fastest reply. Alternatively you can fill out the custom request form in the menu.

The cost of a custom tufted rug depends on the size, design complexity, and materials used. Contact me for a personalized quote based on your rug design. I will try to work within your budget and requirements the best that I can. I also offer discounts for orders of 2 or more rugs and repeat purchases.

To maintain your tufted rug, regularly vacuum it to prevent dirt buildup. Avoid using harsh chemicals or soaking the rug. Spot clean spills immediately with a damp cloth and mild detergent. Never ever machine wash the rug as this will ruin it completely. All orders come with a care intructions guide to make sure you can keep your rug looking brand new for years to come.

The time it takes to create a custom tufted rug varies depending on the size and complexity of the design. Typically, the process takes anywhere from 2 to 4 weeks. Tuff Tufts has one of the quickest turnaround times as most other stores it is minimum 4-6 weeks wait time.

I use high-quality 100% acrylic yarn to create my tufted rugs. You can choose from a variety of yarns depending on the texture, color, and feel you want for your rug. Commercial grade glues are used to hold all the yarn in the primary cloth. An anti slip secondary backing is used to make sure your rug doesn't slide around on any surface.

Yes, tufted rugs are durable enough for high-traffic areas. However, for heavily used spaces, I recommend trying to avoid lighter colourways in your rugs as this will require most frequent cleaning.

Some shedding is normal for tufted rugs, especially when new and they are still setting. This will reduce over time with regular vacuuming and proper care. it is only ever one little piece of yarn out out thousands of strands. Please do not pull on the yarn, trim if necessary.

It’s not recommended to fully wash tufted rugs at home, as they are backed with adhesive that can break down when soaked. Spot cleaning and professional rug cleaning are the best ways to maintain them.

All domestic orders Australia wide come with complimentary express shipping. International orders shipping cost varies based on location and size of order, but please feel welcomed to refer to our shipping policy for more details.